FAQs

Have questions? Here are the most frequently asked:

Give us a call or send us an email, and we’ll get started planning your customized food tour.

All of our corporate & private tours are fully customized to meet your group’s needs. Pricing varies based on the tour we plan, the number of guests, and the mode of transportation.

We plan tours for groups of all sizes, from just 10 people or fewer all the way up to 200+.

Our public tours evolve over time, but tend to remain pretty static week by week. Our private and corporate tours are fully customized to your needs. We work with nearly 100 restaurants, food trucks, breweries & bars in Austin, so we’re able to create an entirely different tour for you every time.

You can see an abridged list of places we go by clicking here. We work with nearly 100 local restaurants, food trucks & bars all over Austin. Our corporate & private tours are fully customized to our clients’ needs. Public tours evolve from time to time so we currently don’t list our lineups for each tour. Besides, where’s the fun in that?

Our guides love to show you a great time, so they really appreciate when you return that love in the form of gratuity! What you decide to tip is, of course, up to you, but we tend to encourage our guests to think of this like a restaurant gratuity: 15%-20% is totally appreciated. Thanks for thinking of it!

We are able to accommodate many common dietary restrictions & allergies. When signing up for a public tour, please complete the dietary needs questionnaire as completely as you can. If you have restrictions beyond what’s covered there, please contact us to find out if the tour is right for you. Please note: while we will do our best to accommodate your dietary needs, your tour experience may differ significantly from that of your fellow tour-goers.

Wear comfortable shoes, and clothing that’s weather-appropriate. Bring a healthy appetite, and maybe an umbrella if it looks like there’s gonna be rain. And bring some cash to tip your tour guide if they rock!

If a registered tour guest cancels within 48 hours of a tour, you will be refunded your ticket fee less a $25 cancelation charge per guest. No charge will be assessed to your refund for any cancellations in advance of 48 hours.

Austin Eats Food Tours reserves the right to cancel any of our tours if severe weather threatens; if the tour does not meet a minimum number of registered guests; or if there are any other unforeseen circumstances that would prevent the tour from running. In that case, all registered tour guests will receive a full refund for their ticket fees.

Our tours run rain or shine! Please dress appropriately for the weather, and if it looks like rain, maybe bring an umbrella. That said, occasionally we will cancel a tour if the weather is too severe. In that case, we will provide either a full refund or a credit for a future tour.

We rarely cancel our tours, but sometimes we have to if we don’t meet our minimum number of registered guests. When possible, we try to merge our tours to make sure that you get to have a great experience even if the tour you signed up for had to be canceled. If we do have to cancel your tour, we will contact you with alternative options, including possible refunds or credits for future tours.

The first portion of our tour is a meet & greet lasting 15 minutes or so. This allows for any latecomers. After that I’m afraid the show must go on (without you)! If you think you’ll be late, please contact us at (512) 936-4545.

We make suggestions for parking on each of our tours, but parking is very limited and/or expensive around our tour locations. We recommend you use a rideshare or taxi service. Lyft is our favorite option.  Download the Lyft app here and get $10 off your first ride using the promo code AUSTINEATS.

Yes, you can book any of our public tours on our website. To inquire about a corporate or private tour, please contact us for details and quotes.

No offense, but kids are like pet grizzly bears: unpredictable. All of our tours are adult-oriented, so we suggest getting a sitter and leaving your infants, toddlers, and young children at home. If your kid is 15 or older, they can come along on the BBQ, Brunch & Brewery Tour, as well as on our Best of Austin Food Truck Tour. The Friday East Austin Happy Hour Tour  and the Sunday Luxe Brunch Tour are pretty boozy, so we restrict those to guests 21 & over. And it probably goes without saying: we don’t allow anyone under 21 to consume alcohol on our tours, even with parental consent.

No! That’s why we say, “Come Hungry!” Everything’s bigger in Texas, and you will be eating the equivalent of a large meal. You will definitely be full at the end of the tour. In fact, you may want to block out a couple of hours after the tour for your inevitable food coma.

Walking distance for the East Austin Happy Hour Tour is around .75 miles. Unless you have a severe walking issue, let’s go! The other public tours utilize a luxury executive bus with minimal walking distances. If you use a wheelchair or require other assistance, please contact us and we’ll do our best to accommodate your needs.

Thanks for asking! If your tour guide was super-duper, they really appreciate gratuity at the end of the tour. Positive reviews on TripAdvisor and Yelp mean a lot to us. Finally tag us, like us, and follow us on Facebook, Instagram & Twitter!


Still have questions?

Contact our team directly by phone, email or form below